Last updated November 14, 2026
Who we are
Crewvo ("we") runs crewvo.xyz and Vo, an AI front desk for small businesses. This policy explains what information we collect, how we use it, and the choices you have. Questions or requests: masonkapelnik@gmail.com.
What we collect
- Your account: your email address and name. If you sign in with Google, we receive your Google account email and name. If you set a password, we store only a scrambled (salted, hashed) version, never the password itself.
- Your business details: the name, services, prices, hours, phone numbers, website and notes you give Vo, and the website Vo builds for you.
- Your customers' messages: when your customers call or text your Crewvo number, we process their phone number, what they say or write, voicemail recordings and booking details, so Vo can answer them for you. For this information we act on your behalf, as your service provider.
- Google Calendar, if you connect it: we see when you're busy (not the details of your events) and add the bookings you confirm. Calendar access tokens are stored encrypted.
- Payments: handled by our payment processor. We never see or store your full card number.
- Early access requests: the email and business name you enter.
- Website checks: when you scan a website on our homepage, we read that public page to answer you and don't keep it.
How we use it
- To run Vo for your business: answering calls and texts, booking, reminders, your morning summary, your website and review replies.
- To run your account, bill your plan and keep the service secure.
- To contact you about your account and the service.
We don't sell personal information, and we don't use it for advertising.
Who helps us run Crewvo
We share information only with the service providers we need: hosting and storage (Vercel, Supabase), phone and text messaging (Twilio), payments (our payment processor), sign-in (Google), and AI models that write Vo's replies and websites (such as Anthropic, OpenAI, Groq and Google). They process information only to provide their service to us, under their own terms. We may also share information if the law requires it.
Google user data
Crewvo's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google sign-in only to sign you in, and Google Calendar only to check when you're busy and add bookings you approve. We don't use Google user data for advertising, and we don't let people read it except with your permission, for security, or as the law requires.
Texts from your Crewvo number
Customers can reply STOP at any time to stop texts from your Crewvo number, and START to resume. We honor these requests automatically.
Cookies
We use one essential cookie to keep you signed in, and short-lived cookies during sign-in for security. We don't use advertising or tracking cookies. Our pages load fonts from Google Fonts and some images from Unsplash.
How long we keep it
We keep your information while your account is open. If your plan ends, we release your phone number and take your website down, but keep your setup so you can come back. Ask us any time to delete your account and data, and we will, except where the law requires us to keep something.
Your choices
You can see and change your business details in your dashboard, disconnect Google Calendar from Vo's computer, and email us to access, correct, export or delete your information.
Security
We protect information with encryption in transit, encrypted storage for sensitive tokens, hashed passwords and access limited to what each part of Crewvo needs. No system is perfectly secure, but we work to keep yours safe.
Children
Crewvo is for businesses and isn't directed to children under 13.
Changes
If we change this policy, we'll update the date above, and tell account holders about significant changes.