Last updated November 14, 2026
Using Crewvo
These terms cover your use of crewvo.xyz and Vo, Crewvo's AI front desk ("the service"). By creating an account or using the service, you agree to them. If you use Crewvo for a business, you confirm you can agree on its behalf. Questions: masonkapelnik@gmail.com.
Your account
Keep your sign-in details safe and tell us if you think someone else has used your account. You're responsible for activity on your account.
Plans and billing
- Front Desk is $99 a month, billed from the day you start, with no free trial. Prices for other plans are shown on our pricing page.
- Plans renew monthly until you cancel. Cancel any time from Manage billing; your plan runs to the end of the month you paid for, and we don't give refunds for partial months.
- Each plan includes the limits shown on our pricing page, including 2,000 texts and 30 website builds a month.
- If a payment fails, we'll ask you to update your card. If it isn't fixed, your plan ends.
Texting and calls
You're responsible for following the laws that apply to contacting your customers, including getting any consent required to text them. Don't use Crewvo for spam, marketing blasts or messages your customers didn't ask for. Customers can reply STOP to opt out, and we'll honor it.
AI replies and websites
Vo uses AI to answer customers, take bookings and build websites from the details you give it. AI can make mistakes. Keep your business details accurate, check bookings and your website, and use Ask first if you want to approve bookings yourself. Vo is told to use only your details and never make things up, but you're responsible for what's published on your site and for your business's commitments to customers.
Your content
You own your business details, your customers' information and the website Vo builds for you. You give us permission to use them only to provide the service. If you publish your site on your own domain, you're responsible for that domain.
Acceptable use
Don't use Crewvo for anything illegal, harmful, deceptive or that infringes others' rights, and don't try to break, overload or misuse the service. We may suspend accounts that do.
Changes and availability
We're improving Crewvo all the time and may change features. We work to keep the service running, but can't promise it will always be available or error-free.
Ending your account
You can stop using Crewvo at any time. When a plan ends, your Crewvo number is released and your website comes down. We may end accounts that break these terms.
Disclaimers and liability
The service is provided "as is" without warranties of any kind, to the extent the law allows. To the extent the law allows, Crewvo isn't liable for indirect or consequential losses, such as lost bookings or profits, and our total liability is limited to what you paid us in the 3 months before the claim.
Changes to these terms
If we change these terms, we'll update the date above and tell account holders about significant changes. Continuing to use Crewvo means you accept the updated terms.